Page 8 - Apresentaçao do PowerPoint
P. 8
It’s about communication!
A digital platform allows communication between a supplier and a
consumer. It also helps facilitate activities between businesses and
customers and within enterprises. It can become your most powerful tool
to, for example, enhance the customer experience.
Here are a few examples of various digital platforms:
o Media sharing platforms like Vimeo, Spotify, and YouTube
o Social media sites like Twitter, Facebook, LinkedIn, and Instagram
o Knowledge-based platforms like Quora, StackOverflow, and Reddit
o Service-based platforms like GrubHub, Uber, and Airbnb
