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Question 5.                                                         a) A response, product or service that
                                                                                            customers are demanding but certain

                What are market                                                             businesses are not responding to it.


                gaps?                                                               b) Missing products or services in the

                                                                                            market.



                                                                                    c) Unspotted opportunities for new

                                                                                            products and services.
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